Where the *&#^(*#&#@@! are my almonds?
I ordered my Jordan almonds (the super fine if you all remember) from jordanalmonds.com and scheduled them to show up on Tuesday. I wanted them to be fresh. Tuesday came and went. Not one to waste time, I emailed the company to ask them to track my order. No response. I called them. There was a very sweet sounding lady on the answering machine instructing me to leave a message. I left a message. No return call. This did not make me happy. I went home on Wednesday. No shipment. The next morning I decided to try a new search “jordanalmonds.com review”. Top three hits:
1. ForaBetterWedding.com where the site was rated a 2.0 and people all had the experience where there candy was never delivered and there was no response to their emails or phone calls.
2. The Complaints Board - this is self explanatory
3. The Candy Blog - where there were 160 comments from people who had all been ripped off by this company (now there are 161 comments). Listed in the comments was some fascinating information like all of the affiliated sites (there are more than just jordanalmonds.com, there is also hometowncandy.com and EBulkCandy.com, to name a few), there were places to write complaints (NJ Attorney General and the Federal Trade Commision), someone even figured out the registrant of the web site and posted his phone number. There was talk of a class action lawsuit and even a guy who lived in NJ (near the registrant’s address) who expressed the desire to take his Louisville Slugger to some knee caps.
ARG! So I called my credit card company and disputed the charge. The lady was appropriately empathetic especially once I told her that the product that I did not receive was jordan almonds for my wedding in 2 weeks. She credited back my account. According to the many comments on The Candy Blog, many folks did this and got their money back.
I called another online site to see if I could get almonds shipped asap. Sure, they could do that, but shipping cost more than the almonds themselves. I looked up the Cakeworks, figuring they would have almonds. I called them and they had them for a good price. Then I called Mom and delegated the purchase of the almonds to her. She got there, and the good price was not exactly accurate. As a matter of fact, it was about about 30% more than the price I was quoted. Irritating, but not an emergency. So Mom got the almonds and we made a deal. I would come over so that we could start the favors and she would provide dinner. I must give mom credit here - she has already prepared all 115 of the flowers centers, so we were ahead of the game on the favors. We got 45 done. 70 more to go!
2 weeks before "W" Day |